OUR METHODOLOGY
A consistent method. A practical path forward.
We combine automated analysis with structured human review, then translate the findings into improvements an organization can understand.
01Automated analysis
Use established accessibility testing tools to identify detectable accessibility issues.
We document the public pages reviewed, the tool and assessment date, and the conditions of the review. Automated findings are signals to investigate; a scan alone does not establish accessibility.
02Structured manual review
Review selected aspects that automated systems may not adequately evaluate.
Selected checks may include keyboard navigation, visible focus, heading structure, form labels, descriptive links, and the usefulness of image descriptions. The report identifies which checks were performed and the limits of the sample.
03Categorization
Group issues by type and practical priority.
We describe where a barrier appears, who it may affect, and why it deserves attention. Priority considers its effect on essential tasks, recurrence across pages, and practical scope. It is guidance for action, not a legal rating.
04Recommendations
Translate findings into clear and actionable improvements.
Each recommendation connects an observed issue to a specific next step. Organizations retain control over implementation, and available support depends on the platform and agreed scope.
05Reassessment
Evaluate the site after changes and compare results with the initial assessment.
We aim to use the same pages and checks for a meaningful comparison. Scope changes, unavailable pages, new findings, and unresolved issues are documented rather than hidden in a single score.
Measurement with context.
Our impact framework distinguishes barriers identified from barriers confirmed as addressed. Percentage reduction is calculated only for comparable assessments: (baseline detected barriers − follow-up detected barriers) ÷ baseline detected barriers × 100. When the baseline is zero, no percentage reduction is reported.
Results describe the selected pages and checks at a point in time. They do not represent every page, every disability, or every possible user experience.
AccessForward reviews are intended to help organizations identify and improve potential accessibility barriers. They do not constitute legal advice, formal accessibility certification, or a guarantee of ADA or WCAG compliance.